PRIVACY POLICY

Our website uses cookies to collect information. This includes information about browsing and purchasing behaviour by people who access our websites including pages viewed, products purchased and the customer journey around our website. Detailed information is set out in our Cookie Policy and is provided to ensure you are fully aware of the cookies we use, allowing you to make an informed choice about your continued acceptance of cookies.
If you wish to browse our website without agreeing to our Cookie Policy you will be unable to register to view order history or use our wishlist facility. By agreeing to our Cookie Policy you will simply be able to benefit from using all functions of our website.  

SOME THINGS YOU MIGHT BE WONDERING...

WHAT ARE COOKIES?

Like most websites, we use cookies to collect information. Cookies are small data files which are placed on your computer or other devices (such as smart 'phones or 'tablets') as you browse any website. They are used to 'remember' when your computer or device accesses a website. They allow us to remember whether you are logged in to the site and to remember what items you had in your shopping bag. Cookies are essential for the effective operation of our website and to help you shop with us online. They are also used to tailor the products and services offered and advertised to you, both on our website and elsewhere.

WHAT ARE COOKIES USED FOR?

Cookies  allow us to work alongside our web analytics partners to see how you like to use our website, which pages or special functions you prefer and help us to promote them and make them better. This helps us to continually improve the relevance of our promotional communications, your shopping experience and our products and services. The main purposes for which cookies are used are: for technical purposes essential to the effective operation of our website, particularly in relation to online transactions and site navigation.  They also allow enable us to meet our contractual obligations to make payments to third parties when a product is purchased by someone who has visited our website from a site operated by those parties.

WHAT COOKIES DO YOU USE?

There are two types of cookie that may be used during your visit to our site:  the first type is a Session Cookie which is deleted after each visit to our site. For example, when you are browsing our site, it will remember you for the duration of your visit, but the cookie will be removed from your computer as soon as you close down your internet browser. Session cookies allow you to add an item to the basket and then move through the checkout. Disallowing these cookies via your web browser will mean you are unable to place an order on this website.  The second type is a Persistent Cookie which remembers you for a set period of time allowing wishlist products and/or previously viewed products to be displayed the next time you visit our site and whether you logged into or out of your account while browsing. 

INFORMATION COLLECTED 

All data passed by cookies is anonymous and will never contain individual detail such as your name, address, telephone number or payment details. For more detailed information about how cookies work, please visit www.allaboutcookies.org

turning off/deleting cookies

Most web browsers will provide the option to turn off, or disallow cookies. How you do this depends on the web browser you're using. Instructions for disallowing cookies can usually be found in the browser's 'Help' menu. Note that in common with most other transactional websites, if you only disable third party cookies, you will not be prevented from making purchases on our websites but refusing the cookies we have used via your web browser will mean that you are unable to make a transactional purchase on our website. You may also find that the functionality of many other websites and services will be affected.

Cookies can be deleted using your web browser. However, unless they are disallowed they will be re-applied the next time you visit a website. If you want to disable cookies you need to change your website browser settings to reject cookies. How you can do this will depend on the browser you use. Further details on how to disable cookies for the most popular browsers are set out  below -

Microsoft Internet Explorer: Choose the menu "tools" then "Internet Options" > Click on the "privacy" tab > Select the appropriate setting.

Google Chrome: Choose Settings> Advanced Under "Privacy and security" > Click "Content settings" > Click "Cookies".

Safari: Choose Preferences > Privacy. Click on "Remove all Website Data".

Mozilla Firefox: Choose the menu "tools" then "Options" > Click on the icon "privacy" > Find the menu "cookie" and select the relevant options

Opera 6.0 and further: Choose the menu "Files" > "Preferences" Privacy